Here’s how Kentucky Relay works
Specialized Services: Kentucky Relay offers specialized services for individuals with speech disabilities and for Spanish speaking residents. Specially trained CA’s are on hand to assist in these types of calls by dialing the associated number provided at the bottom of this page.
Since Kentucky Relay offers a variety of services please refer to the website listed or call Kentucky Relay Customer Service for more detailed instruction on how a particular call is processed.
Captioned Telephone is Available
If you are experiencing trouble dialing 7-1-1 to reach Kentucky Relay, please call Kentucky Relay Customer Service.
All services are available 24 hours a day, seven days a week.
Consumers may place relay calls to English and Spanish speaking persons within Kentucky, across the United States and even internationally. By law, each conversation is handled with strict confidentiality. There is no charge to access Kentucky Relay. Equipment Distribution Program: The Kentucky Commission on the Deaf and Hard of Hearing (KCDHH) Distribution Program offers amplified phones, TTY’s, Voice Carry Over (VCO) phones, Captioned Telephones, and other equipment free of charge to eligible deaf, deafblind, hard of hearing, and speech disabled citizens in Kentucky.