Programs and Assistance

Emergency Line

– Great for Seniors
Emergency Assistance Line allows you to call a predesignated number or emergency service by simply lifting the handset.

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Lifeline

– Need Help Paying Your Phone Bill?
Lifeline is a government program that offers qualified people a discount on their monthly local telephone or broadband bill. The service is available from both Peoples Rural Telephone and Peoples Telecom.

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TDD Relay

– Kentucky Relay Information
guarantees all citizens access to prompt, professional and accurate communication through the telephone.

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No Call Registry

Keep Receiving Telemarketing Calls? The federal government created the National Do-Not-Call Registry to make it easier and more efficient for you to stop getting most telemarketing sales calls you don’t want.

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Internet Safety

– Protect Your Identity
Never send your password via email! PRTC will not ask you for it. You may receive fake, but official-looking requests to send your password or other personal information.

Directory Assistance

– 411 Service
As a service to our customers, PRTC provides 411 directory assistance to find any number in the United States, even if you do not know the area code.

There will be a $1.50 charge for each 411 directory assistance call.

You can request up to two listings per call. The charge applies whether or not the Directory Assistance Bureau furnished the requested number—such as in the case of non-published numbers. Subscribers who are unable to use a directory because of visual or physical handicap may apply to your local telephone company to obtain a special waiver from these directory charges.

Write Down Numbers Whenever Possible...Directory Assistance Costs You Money.

Call Before You Dig

– Dial 811
Planning a home improvement job? Planting a tree? Installing a fence or deck? WAIT!

Here's what you need to know first:

Whether you are planning to do it yourself or hire a professional, smart digging means calling 811 before each job. Homeowners often make risky assumptions about whether or not they should get their utility lines marked, but every digging job requires a call – even small projects like planting trees and shrubs